Privacy Policy

This policy explains what information we collect, why we collect it and the choices you have. It applies to this website and to enquiries made through it. We review the policy regularly, and the version published here is the one that applies to the current website.

Who we are

Design Homes Style is a home renovation studio. For the purposes of this policy, Design Homes Style is the controller of the personal information described below, and we handle that information in line with applicable data protection law.

Information you give us

We only receive personal information that you choose to provide. That normally includes:

• Your name, email address and telephone number when you request a consultation or send an enquiry
• Details about your property and the work you are considering, including photographs or plans you send us
• Your email address when you subscribe to our newsletter
• Your email address and, optionally, your reason for leaving when you unsubscribe
• Any correspondence you have with our team by email, telephone or in person

Information collected automatically

Like most websites, ours may record basic technical information when you visit — such as the pages viewed, the type of device and browser used, and the approximate region from which the request was made. This information is used in aggregate to keep the site fast, secure and easy to use, and it does not identify you personally.

How we use your information

• To reply to enquiries and arrange consultations, visits or calls
• To prepare written scopes, quotations and project documentation
• To deliver renovation services you have engaged us for, and to support them afterwards
• To send the newsletter you asked for, until you unsubscribe
• To keep records required for accounting, warranty and legal purposes
• To improve this website and the services we offer

We do not sell your personal information, and we do not use your project photographs or details in marketing material without asking you first.

Newsletter subscriptions

Our newsletter is sent only to people who have subscribed. Every email includes an unsubscribe link, and the unsubscribe page on this site lets you remove your address at any time without needing to contact us. Requests made through that page are actioned promptly, and we keep a minimal suppression record so we do not contact you again by mistake.

Cookies

This website uses only the small amount of storage required to remember your preferences and to keep the site working correctly. If we ever add analytics or advertising cookies, we will ask for your consent first and update this policy to explain what they do.

Sharing information with others

We share personal information only where it is necessary to deliver a service or to meet a legal obligation. That means trusted service providers such as our email and hosting providers, payment processors, specialist trades who need site details to quote or work, and professional advisers. Where we share information with a supplier, we ask them to protect it and to use it only for the purpose we specified. We may also disclose information where the law requires it.

How long we keep information

We keep enquiry details for as long as needed to deal with the enquiry and any work that follows. Project records, warranties and financial records are kept for the periods required by law and by our warranty terms. Newsletter subscriptions are kept until you unsubscribe. After that we retain only what is needed to honour your request and to meet record-keeping obligations.

Keeping information secure

We use appropriate technical and organisational measures to protect personal information — including access controls, secure storage and restricting internal access to people who need it to do their jobs. No method of transmission over the internet is completely secure, so please send sensitive documents only through channels we have agreed with you.

Your choices and rights

Depending on where you live, you may have the right to ask for a copy of the personal information we hold about you, to have inaccurate details corrected, to ask us to delete information we no longer need, to object to or restrict certain processing, and to withdraw consent you have given — including consent to receive the newsletter. To make a request, email us at support@designhomesstyle.com and we will respond within the time allowed by law.

Children's privacy

This website is intended for adults arranging home renovation services. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

Links to other websites

Our pages may link to third-party sites, such as mapping services or product manufacturers. Those sites operate under their own privacy policies, and we are not responsible for their content or their handling of your information.

Changes to this policy

If we change how we handle personal information, we will update this page so the published version always describes our current practice. If a change is significant, we will make that clear on the site.

How to contact us about privacy

Questions, requests or concerns about this policy are welcome. Reach us at support@designhomesstyle.com or on +1 201-896-8550, or use the details on our contact page.